Double the Leadership: How to Build a High-Trust Dentist-Manager Dynamic

Wednesday, August 27, 2025
5:00 pm PST / 8:00 pm EST

Behind every successful dental practice is a strong dentist-manager partnership.

When you and your office manager are aligned, it elevates the entire practice—from team morale and patient care to profitability. Presented by DOCS Education, this dynamic program is designed for dentists and features AADOM’s Executive VP Penny Reed who will share the 5 Essentials for Building a High-Trust Relationship with Your Office Manager.

Attendees will walk away with practical tools to define roles, align vision, and establish communication rhythms that empower your manager to lead—so you can focus on patient care and practice growth. Whether you’re onboarding a new manager or strengthening an existing partnership, this webinar offers actionable strategies that reduce stress, boost accountability, and foster a cohesive team—especially vital in sedation dentistry.

Learning Objectives:

• Identify the five essentials of a successful dentist-manager partnership and pinpoint where improvement is needed.
• Implement weekly communication rhythms and leadership tools that create clarity, build trust, and improve team accountability.
• Clarify the distinct roles of dentist and office manager to reduce micromanagement and foster empowered leadership.
• Apply a simple leadership framework that supports consistency, builds trust, and reduces decision fatigue across the team.

This webinar is free to attend. We offer 1 CE for DOCS Members and Trial Members who attend the live presentation.

If you are not yet a Member but would like to earn the 1 CE for attending, as well as experience the many benefits of DOCS Membership, consider joining as a Trial Member for only $1.* There is no obligation or risk; cancel anytime.

About the Presenter(s):

Penny Reed is the Executive Vice President of Memberships and Events at the American Association of Dental Office Management (AADOM). A former dental office manager with over 30 years of industry experience, she has worked as a coach, speaker, and consultant dedicated to elevating the role of dental leaders. Penny is the author of Growing Your Dental Business and has been recognized annually as a Dentistry Today Leader in Dental Consulting since 2007. She is passionate about empowering office managers through education, leadership, and community engagement.

American Association of Dental Office Management (AADOM)
AADOM empowers dental office managers with expert education, practical tools, peer support, and valuable resources to help practices thrive and grow. Learn how AADOM can support your success!

 

*Trial Membership Offer is open to dentists who have not participated in the Trial Membership program within the past two (2) years. After 60 days, if not cancelled, the Trial Membership will upgrade to a Standard Membership at $59.95/mo for a one-year commitment. Refer to terms of service for details.

 

---

DOCS Education is designated as an Approved PACE Program Provider by the Academy of General Dentistry. The formal continuing education programs of this program provider are accepted by the AGD for Fellowship/Mastership and membership maintenance credit. Approval does not imply acceptance by a state or provincial board of dentistry or AGD endorsement. The current term of approval extends from 09/17/2000 to 12/31/2026. Provider ID# 217651.